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Sambhar Mafia - Cooked To Kill!

Monday, August 15, 2005

Indian BPO’s at the receiving end yet again

This time the accusations have come from an Australian website which has warned Australians that their valuable personal information is at risk. It is still not clear as to which BPO was involved in this expose. According to ABC News:

Tens of thousands of Australians are at risk of computer fraud because their personal information is being made available illegally by workers inside call centres based in India. Tonight's Four Corners program reveals a black market in information held by Indian call centres. The program was offered ATM numbers, passport numbers and credit card details on thousands of Australians.

Happy Independence Day and Best of Luck to all the participants of the Landmark Quiz


  • A few more black sheeps ... and the BPO industry will go into a tailspin

    By Blogger Jayan, at 12:48 PM  

  • True Jayan...if we have more of such instances it might spell doom for the BPO industry.

    By Blogger Kaps, at 5:04 PM  

  • This comment has been removed by a blog administrator.

    By Blogger sen, at 10:38 PM  

  • That's why we are in a tricky foundation compared to the chines.They have built there economy on manufacturing sector.whereas we on service..It can fall anyday...

    And happy Independence day

    By Blogger sen, at 10:39 PM  

  • Kaps- True or not,Atleast we should do our part as Indians by not giving importance/hype to such reports.Imagine a prospective investor googling for BPOs and bumping into your blogsite.Right? We got to realise that there are many success stories than these stray cases.

    By Blogger Thayirsaadham, at 12:42 AM  

  • @Senthil,
    Happy Independence Day to you as well.

    Agree with u. But the international media has already given importance to it. even indian newspapers have started reporting it.
    what i'm worried is whether the international media wants to sensationalize it by finding one or two irresponsible guys and paying them some huge moneys to bring out a good report in their respective magazine / newspapers. the UK newspapers are known to do it....they even send journalists to sneak into the Heathrow airport to prove that security is lax. however if the problem is at our end, it is better that we address these issues before these spiral into a bigger problem.

    By Blogger Kaps, at 12:51 AM  

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