Charging customers for Internet banking
It looks like banks are targetting all and sundry with a No-frills savings account. Some of the charges are exorbitant and I would be surprised if this becomes a success. These customers might be better off sticking to public sector banks.
Technology is expected to bring down costs, but ICICI Bank is charging an annual fee of Rs. 100 for usage of Internet Banking / Mobile Banking. Few years ago, a Malaysian bank (can’t recollect the name now) proposed an access fee for Internet banking transactions and this move received flak from the customers. The bank had to withdraw it’s proposed pricing for Internet transactions.
posted by Kaps at
2:46 PM
4 Comments:
Kaps, and the worst part is that these charges are hidden - never transparent and told to the customer... no wonder my parents (and others of their generation) mistrust such banks and their "enhanced services" :)
By
Anonymous, at 4:44 PM
From when on did they start charging this amount ?
--monsh
By
Anonymous, at 5:44 PM
it was maybank
By
Visithra, at 12:24 PM
Its not just ICICI...most of these new banks do that..but ICICI sucks most..
By
ashok, at 3:47 PM
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