How to reach the Readers’ Editor?
With the Readers’ Editor expected to assume charge on March 1st, The Hindu explains the scope of his role and also the various modes through which one can reach him. Don't be surprised if bloggers spam the Readers' Editor with a long list of complaints.
Complaints will be enquired into and follow-up action taken by publishing corrections or clarifications; by replying to the complainant; and by enabling corrective action to be taken, as needed. Communication not related to editorial content will be passed on to the departments concerned. In all cases, the aim will be to respond as quickly as possible.
The Readers' Editor will also write a regular column on a range of journalism-related subjects, among other things promoting openness and transparency and providing readers access to what goes on within a major newspaper.
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