One Night @ The Call Center
After the initial concerns about data theft and information security, western media is now trying to reveal the sin side of the Indian call center:
They are the young faces and polite voices of India’s economic boom but the country’s growing number of call centre staff handling British and American customer inquiries have a guilty secret.
According to senior police officers and pollsters they are also leading a social revolution against traditional Indian values by having extramarital affairs and taking party drugs.
They are the young faces and polite voices of India’s economic boom but the country’s growing number of call centre staff handling British and American customer inquiries have a guilty secret.
According to senior police officers and pollsters they are also leading a social revolution against traditional Indian values by having extramarital affairs and taking party drugs.
According to insiders the centres are generating a work-hard, play-hard culture where liberal attitudes to sex and club drugs are thriving. The staff work under high pressure and are rewarded with “team-building” parties.
One of India’s most senior police officers said the western companies behind the call centres were causing a breakdown in the fabric of Indian family life.
1 Comments:
And do what? Dent the Indian BPO industry? It is far too steeped in to be dented anymore. As far as the cultural impact is concerned, I guess MTV and Channel V did more harm than these BPOs are doing now. What they generated back then is being practiced now in daily life, in BPO or outside of it.
By Rubic_Cube, at 4:06 AM
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